Contact Felicity Global
Tell us what technology needs to do better.
Share the challenge, risk, or opportunity. We will help identify a practical next step.
Head office
Brisbane-based. Supporting Australian organisations.
Unit 1, 31 Harvey Street NorthEagle Farm QLD 4009info@felicitygblx.comBook a free consultation
Frequently asked questions
Clear answers before the next step.
What IT services do you provide?
We provide managed IT services, IT support, Microsoft 365, Azure cloud, cybersecurity, backup and disaster recovery, network management, IT consulting, help desk, and AI automation services.
Do you offer ongoing IT support?
Yes. Managed service arrangements provide ongoing support, monitoring, maintenance, security, and technology planning tailored to the organisation.
Can you support businesses of different sizes?
Yes. Solutions are scoped around the environment, risk, operating model, and growth plans rather than a fixed company size.
What industries do you work with?
We support healthcare, financial services, professional services, manufacturing, retail, construction, government, and other Australian organisations with comparable technology needs.
How quickly can you respond to IT issues?
Response targets depend on the agreed support arrangement and issue priority. Critical incidents are prioritised to reduce business disruption.
Do you provide cybersecurity services?
Yes. Services can include risk assessments, identity and endpoint controls, monitoring, staff awareness, vulnerability management, and incident readiness.