Felicity Global services
Backup and Disaster Recovery
Protect critical systems and recover with confidence when disruption occurs.
The business problem
Technology should remove friction—not create more of it.
Design backup and disaster recovery around business impact, recovery priorities, and tested procedures—not simply whether a backup job ran.
Problems this service can address
- Unverified backups
- Unclear recovery priorities
- Exposure to ransomware or outages
Business benefits
What better looks like.
Documented recovery steps
Reduced outage impact
How we work
A clear path from assessment to improvement.
- 01
Identify critical services
- 02
Set recovery objectives
- 03
Implement protected backups
- 04
Test and improve recovery
Supported technology
Designed to work with the platforms your business relies on.
Technology names indicate platforms we support; they do not claim formal partnership or certification.
Azure BackupMicrosoft 365 backupimmutable storage
A business can demonstrate how critical operations will be restored after data loss or system failure.
Frequently asked questions
Clear answers before the next step.
What IT services do you provide?
We provide managed IT services, IT support, Microsoft 365, Azure cloud, cybersecurity, backup and disaster recovery, network management, IT consulting, help desk, and AI automation services.
Do you offer ongoing IT support?
Yes. Managed service arrangements provide ongoing support, monitoring, maintenance, security, and technology planning tailored to the organisation.
Can you support businesses of different sizes?
Yes. Solutions are scoped around the environment, risk, operating model, and growth plans rather than a fixed company size.
What industries do you work with?
We support healthcare, financial services, professional services, manufacturing, retail, construction, government, and other Australian organisations with comparable technology needs.
How quickly can you respond to IT issues?
Response targets depend on the agreed support arrangement and issue priority. Critical incidents are prioritised to reduce business disruption.
Do you provide cybersecurity services?
Yes. Services can include risk assessments, identity and endpoint controls, monitoring, staff awareness, vulnerability management, and incident readiness.
Can you help migrate our business to the cloud?
Yes. We help assess, plan, migrate, secure, and manage Microsoft 365 and Azure environments, including data, identity, backup, and adoption.
Start with a practical conversation
Ready to discuss Backup and Disaster Recovery?
Tell us what is creating risk, slowing your team down, or limiting growth. We will help you identify a practical next step.
Prefer a meeting? Book a free 30-minute consultation